Experience superior IT support and cyber protection. Free.
Struggling with slow IT response? We can help. We are so confident that you will love working with GainSide that we are offering two months free to sign up today–limited time offer, for new customers only.
Request a Consultation
Experience superior IT support and cyber protection. Free.
Struggling with slow IT response? We can help. We are so confident that you will love working with GainSide that we are offering two months free to sign up today–limited time offer, for new customers only.
*Per User Per Month without volume discounts and other offers applied
Free
Standard
Plus
Advantage
Add-Ons
Support Services Powered by GainSide
Free
Starting at $154*
Starting at $300*
Upon Request
Upon Request
White glove support, high-touch service: Thorough, concise, attention to detail and high level of communication
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Dedicated support representative, including a local phone number you can call at any time
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User support by phone and email (immediate response times)
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24/7 Monitoring: Continuous monitoring of endpoints to ensure devices are running smoothly
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Automated Alerts: Notifications for any issues or potential problems, allowing for proactive management
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Patch Management: Automated updates and patch management to keep systems secure and up-to-date
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Secure Remote Access: Remote access and management of devices, providing IT support from anywhere
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Network Monitoring: detect and diagnose network issues
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Server and workstation administration and maintenance: Install, configure, monitor and maintain servers and workstations
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Manage G Suite or Microsoft 365, including email, shared calendars, and document storage
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User Management: Set up new user accounts and remove accounts of former employees or unauthorized users
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Assign appropriate access rights and roles based on job responsibilities
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Disable accounts that are compromised or suspected of unauthorized activity
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Printer Management: Set up new printers
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Install and update the necessary drivers on user devices
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Ensure printers are correctly connected to the network and accessible to users
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Keep printer firmware up to date to protect against security vulnerabilities
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IT Asset Management: Track and manage IT assets
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Vendor Management: Oversee and coordinate relationships with third-party suppliers, supported through GainSide’s tiers
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Managed WI-FI: Set-up, maintain, and monitor a company’s WiFi network
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Managed Cloud: Comprehensive management and optimization of a company’s cloud infrastructure and services
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Free
Standard
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Advantage
Add-Ons
Anti-Virus and Extended Detection and Response Powered by ESET
All-in-one prevention, detection & response combining enterprise-grade XDR (extended detection and response) with complete multilayered protection
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Endpoint Security: Antivirus and anti-malware solution for computers, servers and mobile devices that detects malicious activity and provides investigation and correction capabilities
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Advanced Threat Defense: Proactive cloud-based threat defense against targeted attacks and new, never-before-seen threat types, especially ransomware
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Server Security: Advanced protection for your company’s data passing through all general servers, network file storage including OneDrive, and multi-purpose servers to ensure business continuity
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Extended Detection & Response: Complete prevention, detection and remediation solution
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Robust Encryption and Authentication: Protect business data and systems from unauthorized access
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Free
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Advantage
Add-Ons
Security Awareness Training Powered by uSecure
Identify your staff’s security blind spots and automate the fix with user-tailored training programs
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Assess and eliminate employee vulnerability to sophisticated phishing scams with easily deployable simulations and micro-learning for at-risk users
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Measure the impact of your cyber awareness efforts with ongoing human risk scoring
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Detect exposed employee credentials on the dark web with continuous exposure monitoring
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Free
Standard
Plus
Advantage
Add-Ons
Server Back-up Powered by Acronis
Secure server backup for business-critical data
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Flip-of-a-switch disaster recovery
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AI-powered anti-malware engine scans for backups to ensure data integrity
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Free
Standard
Plus
Advantage
Add-Ons
Backups and Disaster Recovery Powered by Acronis
Backups of Microsoft 365 or Google Workspace (Cloud)
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Basic data backup for critical files
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Simple recovery options (e.g., file restoration)
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Free
Standard
Plus
Advantage
Add-Ons
Secure Internet Connection / DNS (Domain Name System) Layer-Security Powered by Cisco Umbrella
DNS-Layer Security: Protects users from accessing malicious sites before a connection is even established
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Secure Web Gateway: Blocks malware, phishing, and command-and-control callbacks over any port or protocol
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Intelligent Proxy: Provides visibility and control over HTTPS traffic, even on devices off the corporate network
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Free
Standard
Plus
Advantage
Add-Ons
Email Protection / Encryption Powered by Proofpoint
Threat Protection: Block threats before they reach users’ inbox
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Impersonation Protection: Stop business email compromise (BEC), supplier invoice fraud and other attacks that hijack your company’s email domain
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Email Data Loss Prevention (DLP) and Misdelivery Protection: Take control of what leaves your company’s environment with policy-based email DLP and encryption
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Identity Threat Protection: Slows attackers’ lateral movement and prevents privilege escalation
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Detect outbound data exfiltration and automate compliance and remediation
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Identify and encrypt sensitive content
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Compose and respond to encrypted emails without leaving your inbox
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Free
Standard
Plus
Advantage
Add-Ons
DMARC Protection
Domain-based Message Authentication, Reporting, and Conformance
Fully Managed DMARC Service
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Expert Monitoring of Email Security
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Proactive Domain Reputation Management
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Brand Protection
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Internal Blacklist Monitoring
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DNS Record Monitoring
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Tailored Communication
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Zero Client Maintenance
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Free
Standard
Plus
Advantage
Add-Ons
Additional GainSide Services
Unlimited Support for Licensed Products*
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GainSide Security Briefs: Reporting to inform you of cybersecurity threats
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Security Assessment/Roadmap: Uncover additional security risks and provide a clear path to protection
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GainSide Talking Points for Stakeholders: Effectively communicate cybersecurity readiness with key stakeholders
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Help Secure Cybersecurity Insurance: Cybersecurity policy requirements
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Free
Standard
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Advantage
Add-Ons
Mobile Device Management
User Support via Slack: Centralized platform for teams to collaborate in real time, with channels dedicated to specific topics or projects
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Real-time monitoring of mobile device status, usage, and compliance
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Remotely lock or wipe devices that are lost or stolen to protect sensitive data
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Track all devices, their status, and their configurations, aiding in asset management and inventory control
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Free
Standard
Plus
Advantage
Add-Ons
Firewall Powered by Cisco Meraki
Block or prioritize traffic based on application type or user profile
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Enforce acceptable use policies with integrated content filtering
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Intrusion Detection and Prevention System (IDS/IPS)
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Bandwidth management to optimize network performance
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Encrypt data during transit, protecting sensitive information from interception
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Zero Trust Security: Implements zero-trust principles, verifying each connection and continuously monitoring for threats
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Free
Standard
Plus
Advantage
Add-Ons
Wi-Fi Access Control (Location-based)
Certificate Based Wi-Fi Access Control (SCEP // EAP-TLS): Certificate issued per device that authorizes itself against servers to provide the device access to a connection
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Standard Wi-Fi Access Control (EAP-TTLS): A unique username and password provided to users to get onto a given network
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Linux Server Access Management (SSH Key Management): A public SSH Key installed on the server. A private SSH on a device validates against the public key to grant the device server access
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Free
Standard
Plus
Advantage
Add-Ons
24x7 User Support coupled with
Remote Monitoring and Management (RMM)
24×7 Help Desk Support to address all end user questions, such as password recovery, common computer (Microsoft suite) programs and network access issues
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Free
Standard
Plus
Advantage
Add-Ons
NOC (Network Operations Center) 24x7 coupled with
Remote Monitoring and Management (RMM)
24×7 monitoring for the health, availability, and performance of your company’s IT infrastructure
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Level 1 Respond service includes diagnostic services for the workstations, servers, network, and other core infrastructure devices selected at the monitored site
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Diagnostics for alerts provided, as well as resolution steps for the issue
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Level 2 Remediate service includes all benefits above, plus remediate alerts based on agreed upon methods
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Configuration, incident, problem, and change management
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Patch Management of selected devices based on an agreed upon schedule with the stakeholders
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Free
Standard
Plus
Advantage
Add-Ons
Penetration Testing/Code Vulnerability Detection Powered by Astra & Cobalt
Evaluate the security of a system, network, or application by simulating an attack from a malicious source
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Identify and exploit vulnerabilities to determine whether unauthorized access or other malicious activities are possible
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Free
Standard
Plus
Advantage
Add-Ons
Vulnerability Management Powered by Astra & Cobalt
Continuously identify, evaluate, treat, and report on security vulnerabilities in systems and software
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Free
Standard
Plus
Advantage
Add-Ons
WAF (Web Application Firewall)
A cloud-delivered Web Application Firewall (WAF) service that provides comprehensive application security to your publicly hosted Web Applications and APIs
24/7 Monitoring: Continuous surveillance of networks, servers, endpoints, databases, applications, websites, and other systems for unusual activity
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Incident Detection and Response: Identifying and reacting to security incidents in real-time
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Threat Intelligence: Gathering and analyzing information about current and potential threats
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Vulnerability Management: Identifying, classifying, prioritizing, and mitigating vulnerabilities
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Compliance: Ensuring the organization adheres to regulatory requirements and security policies
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Forensic Analysis: Investigating security breaches to understand how they occurred and to prevent future incidents
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Free
Standard
Plus
Advantage
Add-Ons
Additional Services
Powered by Arctic Wolf/eSentire/GainSide
Security Policy Creation: Develop and implement effective security policies tailored to your company’s specific needs
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Data Recovery/Remediation: Includes containment of security incidents, eradication of threats, recovery assistance, and root cause analysis
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Incident Response Jumpstart Retainer: The first proactive incident response retainer that combines incident response planning with a 1-hour SLA and no prepaid hours
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Free
Standard
Plus
Advantage
Add-Ons
Single-Sign-On
Centralized Authentication: Users log in once to access a wide variety of applications, eliminating the need for multiple usernames and passwords
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Support for Multiple Authentication Protocols: Integrates with applications using standard protocols like SAML, OAuth, and OpenID Connect, ensuring broad compatibility
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Universal Directory: A single, consolidated view of all user identities, regardless of where they are stored (on-premises, cloud, etc.)
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Adaptive Multi-Factor Authentication (MFA): Adds an additional layer of security by requiring more than one method of authentication
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Application Integration: Thousands of pre-built integrations with popular applications and services, simplifying the setup process
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Customizable Login Experience: Tailor the login experience to match the organization’s branding and user experience requirements
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User Self-Service: Users can reset passwords, unlock accounts, and manage their own profile information without IT intervention
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Access Management: Fine-grained control over who can access which applications and under what conditions, enhancing security and compliance
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Real-Time Security Reporting and Analytics: Provides insights into user activity and security events, helping to identify and respond to potential security threats
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Single Logout: Ensures that logging out of one application logs the user out of all applications, preventing unauthorized access
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Free
Standard
Plus
Advantage
Add-Ons
Hot Cloud Storage Powered by Wasabi
Provides simple and affordable hot cloud storage for businesses all over the world
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Enables organizations to store and instantly access an unlimited amount of data with no complex tiers or fees for egress or API requests
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Delivers predictable costs, and security and performance businesses can count on
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Free
Standard
Plus
Advantage
Add-Ons
Password/Passkey/Privileged Access Management Powered by Keeper
Enterprise-Grade Encryption: Uses robust encryption standards to protect data
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Zero-Knowledge Architecture: Ensures that only the user can access their stored information; even Keeper cannot access it
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Dark Web Monitoring: Alerts users if their credentials are found on the dark web, allowing for prompt action
Password Policy Enforcement: Enforces strong password policies and security practices across the organization
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Password Autofill: Saves time by automatically filling in passwords on websites and applications
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Free
Standard
Plus
Advantage
Add-Ons
Apple Management
Unified Dashboard: Manage and monitor all Apple devices (Macs, iPhones, iPads, and Apple TVs) from a single platform
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Zero-Touch Deployment: Simplifies the setup of new devices with zero-touch deployment, ensuring devices are ready for use right out of the box
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Security Enforcement: Enforce security policies, including encryption, passcodes, and device restrictions, to ensure compliance with industry standards
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Automated Updates: Ensure devices are running the latest software and security patches with automated update management
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Remote Access: Provide remote support to users, including remote control of devices for troubleshooting and issue resolution
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Asset Tracking: Keep track of all Apple devices in the organization, including detailed hardware and software inventory
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Free
Standard
Plus
Advantage
Add-Ons
Voice-Over-Internet Powered by Ring Central
Business Phone System: Reliable, powerful AI cloud calling that’s easy to deploy and use across all devices
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Personal AI Assistant: Real-time AI takes notes during calls
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Enhanced Business SMS: Business texting optimized for deliverability
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Messaging: Team collaboration, chat, and file-sharing
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Video Meetings: AI meetings with whiteboard and recording
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Cloud Faxing: Easy, secure digital faxing from any device